Privacy Policy

Last updated: 5 March 2026

This Privacy Policy explains how Silver Raffle collects, uses and protects your personal data when you use our website, enter our raffle, contact us, or otherwise interact with us.

1. Who we are

Silver Raffle (“we”, “us”, “our”) is the organiser of this raffle and the controller of the personal data we collect through this website and related communications.

Contact email: uksilverraffle@gmail.com

2. What personal data we collect

Depending on how you interact with us, we may collect:

your name;
email address;
telephone number;
postal address or town, where needed;
raffle entry details and transaction reference details;
records of communications with you;
technical website information such as IP address, browser type, device type and basic usage information;
any other information you provide to us directly.

3. How we collect your data

when you complete an entry form;
when you make a payment or submit entry information;
when you email us or contact us for support;
through cookies or similar technologies, where used on the website;
from service providers who help us process entries, payments or website functions.

4. Why we use your personal data

We may use your personal data to:

process and administer raffle entries;
verify eligibility and prevent fraud or abuse;
contact entrants about their entry or any prize;
respond to enquiries and provide support;
keep internal records for compliance, accounting and audit purposes;
improve and secure our website and systems;
send updates or marketing only where permitted by law and, where required, with your consent.

5. Lawful bases for processing

We process personal data on one or more of the following lawful bases:

contract — to process your entry and manage the raffle;
legal obligation — where we need to keep records or comply with legal requirements;
legitimate interests — to run, protect and improve the raffle and website, prevent misuse, and respond to support requests;
consent — where we ask for your consent, for example for certain marketing communications if required.

6. Marketing

We will not send you marketing emails or messages unless we are allowed to do so under applicable law. Where consent is required, we will ask for it. You can opt out of marketing at any time by contacting us or using the unsubscribe option included in the message where available.

7. Sharing your personal data

We may share your personal data with trusted third parties only where reasonably necessary, such as:

website hosting or form providers;
payment processors;
email or communications providers;
professional advisers, accountants or legal advisers;
regulators, law enforcement or public authorities where required by law.

We do not sell your personal data.

8. International transfers

Some service providers may process personal data outside the UK. Where this happens, we will take appropriate steps to protect your data in accordance with applicable data protection law.

9. How long we keep your data

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, including to administer the raffle, resolve disputes, maintain records, comply with legal obligations and protect our legal rights.

Retention periods may vary depending on the type of data and the reason we hold it.

10. Security

We take reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse or alteration. However, no online transmission or storage method can be guaranteed to be completely secure.

11. Your rights

Depending on the circumstances, you may have the right to:

request access to your personal data;
request correction of inaccurate data;
request deletion of your data;
request restriction of processing;
object to certain processing;
withdraw consent where processing is based on consent;
request data portability, where applicable;
complain to the Information Commissioner’s Office (ICO).

12. Cookies and website tracking

Our website may use cookies or similar technologies for basic functionality, analytics, security and performance. Where required by law, we will request consent before using non-essential cookies.

13. Children’s data

Our website and raffle are not directed at children where the raffle is intended for adult participants only. If you believe personal data has been submitted to us inappropriately, please contact us and we will review the matter.

14. Third-party links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties.

15. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date shown at the top.

16. Contact us

For all privacy questions, enquiries or help, please email:
uksilverraffle@gmail.com